At the heart of the program is the award-winning MainStreet Messenger telephone. The Messenger is a state of the art personal emergency response system.
High Quality Two-Way Voice is Important in an Emergency because:
Rechargeable Backup battery:
Memory Dialing buttons:
Large Backlit Keypad:
Handset & Speaker Volume Controls.
Ringer Pitch & Volume Control.
Hearing Aid Compatible handset.
As we grow older, we find ourselves becoming more concerned about personal safety and the safety of our elderly parents. We all want to enjoy the independence that we've worked so hard to earn.
Safety is certainly important, but so is independence. Seniors want to be on their own and to live in their own homes. They also don't want to be a burden to their loved ones. With the MainStreet Messenger Emergency Response Service offered by Charles Mix Electric, seniors can remain independent while feeling safe and secure.
Should an elderly or disabled customer become ill or fall, he/she can call for immediate help by pressing the alert button on the MainStreet Messenger or the personal transmitter pendant (worn on the wrist or around the neck).
When activated, an immediate call is placed to the Security Response Services monitoring station, where trained professional dispatchers will be in two-way voice contact with the customer requesting assistance. Important information about the customer is displayed at the monitoring station allowing the dispatcher to determine the nature of the call and take the appropriate action. With the MainStreet Messenger, help in an emergency is just moments away!
Availability and Cost.
The system is made available to anyone in and around Charles Mix County, regardless if they are a member of Charles Mix Electric or not.
The service is available for $22 plus tax. Service includes phone rental with a smoke detector and 24/7 monitoring service.
Call 487-7321 or Toll free (800) 208-8587
What is Security & Response Services?
Security and Responses Services (SRS) features service dispatchers 24 hours a day, 7 day days a week. Located in Bismarck, ND, SRS is a subsidiary of Basin Electric Power Cooperative. Operated as cooperatives do, SRS provides services to enrich the rural quality of life.
SRS can monitor the following types of alarms:
SRS service dispatchers are trained to determine the nature and immediacy of incoming calls. To provide callers with assistance, dispatchers have immediate contact with responders, police & fire departments as well as ambulance services.
As an ongoing commitment, training is conducted annually to improve staff technical and customer service skills.